FAQS

 

Q. How are tickets delivered?
A. Secure barcoded e-tickets are delivered immediately by e-mail for you to print at home or just save them to your smartphone/tablet to be scanned on screen. Please enter your e-mail address carefully when booking.

 

Q. Where can I purchase tickets?
A. Tickets are available via our website . 

 

Q. What time do the gates open?
A. Free Parking is available from 10.00am when the gates open.

 

Q. Is parking included in the ticket price? 
A. Yes, there is plenty of free parking, including disabled parking but no over night stay.

 

Q. Is there disabled car parking available? 
A. Yes, the car park / area of the car park nearest to the site entrance is reserved for disabled parking. Please simply tell a car park attendant on the day and make sure your Blue Badge is clearly displayed in your windscreen.

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Q. Can I bring my carer? 

A. You are welcome to bring your carer - They do not need to purchase a ticket, though we may ask for proof of carer entitlement. 

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Q. Can I show my ticket on my smartphone/tablet rather than printing it out?
A. Yes, as long as you are able to fully download and save the ticket to the device, and open it on the screen, the scanners will be able to verify it. Please ensure that you have downloaded the document before you arrive on site, as we cannot guarantee enough coverage to do so once you arrive.

 

Q. Is there food and drink available onsite?
A. Refreshments will be available to purchase from our vendors, including alcohol, tea and coffee, and a selection of hot & cold food.

 

Q. Can I bring my own BBQ or camping stove? 
A. Unfortunately not, due to fire and safety regulations

 

Q. Can I go back and forth to the car park? 
A. Yes. You will be given a pass-out wristband when you leave to enable you to get back in.

 

Q. Are the house and grounds open to visitors during the day? 
A. Yes. The House will be open to Festival attendees only and will be £5 per person.

 

Q. I am buying tickets under my details but intend to give them to somebody as a gift – will this be ok? 
A. Yes. This is no problem, but please note that your name will appear on the tickets.

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Q. Can I bring my dog to the event?

A. Yes, well behaved dogs on leads are welcome. Dogs must stay with their owners at all times and litter must be disposed of immediately.